Outline of Syllabus
B4.2:-Professional and Business Communication
Topic
Duration (Hrs)
1
Introduction
02
2
Forms of technical Communication
05
3
Communication Processes
12
4
The Art of Listening
05
5
Interpersonal Network
05
6
Communication in Groups and Teams
08
7
Resumes and Interviews
02
8
Making presentations
05
9
Technology in Communication
08
10
Internet Collaborative Tools
08
Lecture =60
Practical =60
Total class =120
Practical =60
Total class =120
BOOKS RECOMMENDED FOR READING AND REFERENCE
MAIN READING
- Kitty Locker and Stephan K.Kaczmarek, "Business Communication", 3rd Edition, Tata McGraw-Hill, 2007.
- Andrea Rutherford, "Basic Communication Skills for Technology", Pearson Education.
- Meenakshi, Raman and S.Sharma, "Technical Communication" (OUP), 2009.
SUPPLEMENTARY READING
- J. Penrose et., "Advanced Business Communication", Thomson Asia Ltd., 2002.
- Internet Usage must be encouraged to learn the latest